case study
TEAMWORK & THE GREEN WAY MAKES UK-US ROUTINGS DREAM WORK
INDUSTRY: INDUSTRIAL MACHINERY
MODE OF TRANSPORT: AIR & OCEAN
ROUTE: CHINA, UK, INDIA, TAIWAN TO/FROM USA
DATE: JANUARY 2018 – PRESENT
THE CLIENT
A leading global manufacturer & distributor of fluid power hydraulic & pneumatic seals, wiper seals, o-rings, rod & piston seals, bearings and other custom high-performance rubber & plastic parts.
THE SERVICE
After successfully handling two, smaller deliveries for a UK subsidiary, Green Worldwide Shipping® was referred to the client’s U.S. office to assist with an export shipment traveling from Michigan to Hampton, England. Showing them the full impact of service delivered through Green’s 33 culture fundamentals, the client was shocked and impressed – their current multi-national freight provider showed very little urgency and insufficient communication when it came to their routings.
“I just wanted let you know how wonderful it has been working with your staff during our transition from our previous carrier over to Green Worldwide.
The communication, service, and response time to any question, quote, issues have been great. Please let all of your staff both in the UK and China know how much I appreciate the great job they have been doing for us.
Looking forward to wonderful business relationship and getting you even more international shipments.”
THE RESULT
Green Worldwide Shipping® now proudly service all four trade lanes for this large, international shipper. Kudos to Green’s Chicago freight experts for following the Green Way and going above & beyond to deliver exceptional shipping experiences – for every customer, every shipment, every time.
