case study
GREEN CONCENTRATES ON CRITICAL FROZEN JUICE EXPORT
INDUSTRY: FOOD & BEVERAGE
MODE OF TRANSPORT: AIRFREIGHT
ROUTE: SEATTLE, WA TO SINGAPORE
SERVICE: EXPORT FORWARDING, DELIVERY
DEADLINE: 36 HOURS FROM TAKE-OFF
THE CLIENT
One of the world’s largest fragrance & flavor producers located in Singapore.
THE CHALLENGE
To successfully transport 15 pails of frozen strawberry concentrate from a remotely located supplier in Eastern Washington state to Singapore while maintaining a constant temperature of -18 degrees Celsius. Adding to the complexity, the use of costly ‘envirotainers’ were not authorized by the client.
THE SERVICE
Green Worldwide Shipping was contacted on August 20thto coordinate the export and delivery of an urgent consignment of frozen juice concentrate from Seattle to Singapore. Facing a tight deadline, the Green team’s first hurdle was locating the proper carrier to service the cargo as refrigerated equipment was notoriously low in this trade lane, envirotainers were not authorized by the client, and the consignment had to be kept below -18 degrees Celsius. After arranging an August 23rdpick-up with a refrigerated trucker, the consignment was booked on a China Airlines flight with an exclusive unit load device (ULD) that was picked up from the air carrier and taken to the loading facility. Due to the temperature guidelines, when packing the shipment for export, Green insulated the goods with a thermal pallet blanket, cool guard, gaylords, and 500 lbs of dry ice. Upon completion on August 24th, the ULD was transferred to the airline with a special plane-side transfer in Taipei to avoid handling at the cargo transfer facility.
THE RESULT
The cargo was tendered on August 24thand delivered by a hot-shot direct trucker to the Singapore client facility. The shipment transit totaled 35.75 hours from pick-up and maintained the desired temperature through the entire journey.
At Green Worldwide Shipping we believe in going above and beyond for our clients because that’s the Green Way– and how we keep delivering exceptional shipping experiences for every customer, every shipment, every time.